What cloud computing issues businesses are facing with?

Meta: Cloud computing has seen its importance rising considerably these days. It is the tool that every business, no matter its size, needs for data storage and management. Is it a perfect tool?

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Cloud computing offers data storage, data security, flexibility while increasing the collaboration between employees enhancing the workflow of businesses.  According to Gartner forecast by 2022, 90% of organizations will be using cloud services. While developing significantly, cloud computing also put many challenges on businesses.

What is cloud computing?

Cloud computing is necessary. Source: VCCloud – BizFly Cloud

Cloud computing, as defined by Wikipedia, is the on-demand availability of computer system resources, especially data storage and computing power, without direct active management by the user. Simply, cloud computing could be interpreted as the delivery of computing services, including servers, storage, databases, networking, software, analytics and intelligence,  over the internet. Such delivery aims at faster innovation, flexible resources and economies of scale.

Cloud computing service models normally include IaaS (infrastructure as a service), PaaS (platform as a service) and SaaS (software as a service). These three models are the most common ones. The other models, including MBaaS (mobile “backend” as a service), serverless computing and FaaS (Function as a Service), have not been common-used. Therefore, you might not have heard about these models.

What are the challenges that cloud computing has put on businesses?

An annual survey carried out by RightScale, looking into the challenges of cloud computing. In the survey, 997 technical professionals in this field were asked about challenges in the adoption of cloud infrastructure. Here are some cloud computing issues that most of them agreed that companies had to face.

Security issues

Security risks used to be the main concern of technical professionals in 2018 as 77% voted for.  Security has always been a primary concern for any business. As business’s data and information are very important, many businesses see storing and processing their data on a cloud platform as a possible risk. The reason, as they explained, is that they have no idea of the exact location where their information and data are processed and stored. 

Data breaches, compromised credentials, broken authentication, hacked interfaces and APIs are often mentioned as the main security risks facing businesses when they put themselves on the cloud. If security is your business’s main concern when using cloud computing, it is suggested to verify the SaaS cloud computing provider to see whether it has secure user identity’s management, authentication and access control mechanisms in place.

You also need to check the database privacy and security to which the company is subject to. Then, check the compliance factor to see whether there is any problem with the regulations and standards of the cloud supplier. 

Most professionals see security as the main issue for businesses. Source: Robots.net

Cost management and containment

The next issue that businesses concern when it comes to storing and processing their data on the cloud. Cloud computing has been considered an effective method for businesses to save their money because companies will witness a significant increase in their processing capacities without paying a lump sum on hardware. With the pay-as-you-go model, companies are able to access additional processing. However, it could not be denied that defining and predicting quantities and costs related to data storage and processing are still troublesome due to the on-demand and scalable nature of cloud computing services. 

Luckily, companies completely can maintain their cloud computing costs in check, using different methods, including carrying out better financial analytics and reporting, automating policies for governance or keeping an eye on management reporting. 

The lack of resources and expertise

The lack of resources and expertise is another issue that companies have to work out when using cloud computing services. In the data era, there is more information and data to be stored and processed, leaving the pressure of workloads in the cloud. At the same time, cloud computing technology also continues to develop. That is the reason why organizations are facing problems keeping up with the tools. Add to that, the demand for expertise has been growing and seems not to stop. 

A common method that businesses use to minimize these problems is training IT and development staffs. Small and medium-sized organizations can hire cloud computing professionals to work in their IT teams to be prohibitively costly. You can try DevOps tools, for instance, Chef and Puppet, to deliver better usage patterns of resources and automated backups monitoring. Not only so, these tools can contribute considerably to the optimization of cost, governance and security for the cloud.

Governance or control

 The governance of IT should involve proper implementation and usage of IT assets complying with the policies and procedures which are agreed by both the cloud computing service provider and the company using the service. You need to be sure that the IT assets are controlled and maintained in a proper way. And, of course, such assets can benefit your business’s strategy and business goals. 

These days, it is more difficult for IT to perform their tasks in governance, compliance, risk management and data management. The reason is that IT does not hold complete control over the provisioning, de-provisioning and operating of the infrastructure. 

The challenge requires IT to adapt its traditional IT governance and control processes to minimize the possible risks and uncertainties related to the process of transitioning data to the cloud. Not only the businesses but also the central IT teams have to show their increasing role in selecting, brokering, controlling and governing cloud computing services.

Compliance

Companies always have to comply with regulations and laws when using cloud services. Source: Hacker Noon

Compliance is another issue, requiring a solution from companies. Compliance is a common problem for businesses using cloud computing services. Companies have unlimited choices over choosing their cloud computing service providers. This no doubt can benefit a business significantly. However, it would come with another problem. When moving their data from their hardware to the cloud, companies must comply with industry regulations and laws.

For instance, if your company is a healthcare organization based in the USA, you must comply with HIPAA (Health Insurance Portability and Accountability Act Of 1996) while public retail organizations must follow the SOX – Sarbanes-Oxley Act of 2002).

Depending on the field you are operating in, your business has to comply with different requirements, laws and regulations which need to be respected and carried out. When seeking a cloud computing provider, you need to ensure whether the provider can provide compliance and standards you need. There are some cloud providers offering certified compliance while others do not, requiring additional input for both sides so to ensure proper compliance regulations.

There is no doubt that cloud computing can help much in data storage and processing of businesses. However, when operating on the cloud, there are several challenges arising. This requires instant and proper solutions so that companies can take the most advantage of the cloud.

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